The owner of the firm, Walt Gillette, is dealing with a significant business decline that is threatening the firm’s survival when he receives information that the work practices of his employees are a significant drain on profitability. The case analysis includes attribution and judgment challenges, an employee culture that is redirecting productive work practices, and a set of joint interests in the future of the firm that are not being realized.

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Pub Date: 2014

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Subjects: judgement, employee culture, work practices

Source: Jack Brittain