This case involves a major organizational change from a traditional, hierarchical, individual-based system to one that relied upon an empowered team structure.

Learning Objective: Organizational structure and process change, leadership, and team-based incentives and culture.

Details

Pub Date: 1999

Discipline: Decision making, leadership

Subjects: organizational decision making; quantitative decision making; judgment biases; group decision making; information and decision making

Source: Sim B. Sitkin, Bettye Pruitt, and Elizabeth Orso